Sadik’s work caring for customers is recognised

October 29 2018
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AN EMERSONS Green Town councillor has won a prestigious award for his day job.

Sadik Al-Hassan, who represents the Pomphrey ward on the town council, is the manager of Well Pharmacy’s branch at the Lodgeside Health Centre in Kingswood.

And his good work there has been recognised with an award for outstanding customer care in a Pharmacy at the Annual Avon Local Pharmaceutical Committee Conference at Somerdale Pavilion in Keynsham.

Sadik is a Company Chemists’ Association representative to the committee.

The committee’s implementation manager, Judith Poulton, said: “Sadik goes out of his way to look after his customers and to put them first.

“He has trained his team in mindfulness and has delivered 400 mental health conversations as well as having hundreds of healthy living conversations with his customers on many other topics.

“We are delighted that Sadik won the customer care award at the annual Avon LPC conference.”

Sadik was presented with his award by Simon Dukes, the chief executive of the Pharmaceutical Services Negotiating Committee, who also gave a keynote speech about the future direction of community pharmacy.

The PSNC represents and supports the interests of all NHS community pharmacies in England.

Sadik said: “I am so proud to have been recognised with this award for the outstanding customer care we give in Well Lodgeside.

“It is a really great endorsement of the team I have built there and the level of service they offer every single day, even in the difficult funding environment pharmacies are operating in at the moment.

“I would also encourage all those that need help with their health to visit a pharmacy first, as this could help reduce the burden on the rest of the NHS and even save GP appointments.”